From Milan how do we reach the hotel?

You can take the train from MILAN CENTRALE to COMO SAN GIOVANNI and from Como catch bus C30 to Bellagio bus stop is in front of our hotel, takes 1 hour Otherwise you can take train from MILAN CENTRALE to VARENNA and in VARENNA take ferry to BELLAGIO, the hotel is 1 km from the pier.

For more infos refer to :  How to reach us – Bellagio Lake Como 


-Does all rooms have mini fridge ?

Rooms with refrigerator are as follows: Double with view, Suite with lake view and Villa Colombina Apartment.

Rooms without fridge are: Double room with balcony and Superior room

-Can we have twin beds ?

Yes it is possible! standard setting is queen bed so please send us a note on booking

-Is there hairdryer?

Yes, all room bathrooms are equipped with hairdryer and soap courtesy kit

-Are the bedrooms airconditioned?

Yes, all rooms are airconditioned. Additional note: airconditioning works when windows are close, a stop sensor records window openings

-Is it possible to book a family room?

Yes, it is possible! We have several possibilities to host families. The suggestion is to write to us specifying in detail the number and age of the members of your family so that we can offer you the best solution.

-Can I get an extra pillows/blanket?

Of Course you can! Please add a note on booking or ask on arrival


Is your pool open at the moment?

the pool can only be used by those who booked the apartment the pool,  pool is open from June till September

is the pool open to guests who book studios?

The pool is reserved to guest of the “piscina” apartment.


Do you have parking?

Yes, we have a free car park (subject to availability, not bookable) and also other free car parks nearby

Does your property have secure covered parking?

No, Hotel has private parking, uncovered and free for our guests.

Early arrival

Is it possible to check in at 1 pm?

Hotel rooms are ready by 2.30pm. If you will arrive before you can safely leave your luggage at the reception desk and start your visit of the surroundings or relax on hotel’s lake view terrace while waiting for the room. we will do our best to get the rooms ready as soon as possible.

Late arrival

we would like to book a room but we might get there around 22:00, maybe 22;30. is it a problem?

For late arrival we can organize the welcoming or communicate the instruction for the collection of the keys (that will be always possible). For more information, we are available at or at 0039 (0)31 950 322.

Early check – out

Is it possible to check out at 5am?

if you are leaving before 8.30 am please remember to settle your bill one day before your departure within 7.00 pm.

Late check-out

Are you able to offer a late check out and what would the cost be please?

Late check out is possible maximum until 1pm and the extra cost is 30€


What time is the breakfast served?

Breakfast is served from h 08 to h 10 (end of service) in the glass veranda hall lake view

Is breakfast always included in the booking?

Breakfast is only included in rates that include it

Do you have continental breakfast? vegan? Gluten free?

Buffet Breakfast provides all requirements for any alimentary needs,  suggestions is to advnace notification both on booking’s note and on arrival

Shuttle – Ferry

do you provide shuttle going to ferry station? 

We do not guarantee a shuttle service, but we can always try to arrange on request.  Our hotel is located 1 km from the center.


Are there stairs going to the hotel?

There are stairs in the hotel that lead down to where breakfast is served and where no elevator goes.

La Colombina

Are all of the studio- separate building rooms, in the same building as each other?

All studios are located in the same building

Does this studio in a separate building have access to the pool?

Studio in a separate building “Villa Colombina” does not have the pool.

how many adults is allowed in the studio building?

Apartment in Villa Colombina can accomodate of 4 persons: one queen + one sofa bed or 6 persons: two bedrooms and a sofa bed

Which kind of kitchen equipment are in studio’s?

All basic pans, dishes and glasses are in the Kitchen


Are small/medium sized dogs allowed?

Yes, Hotel happily accept small and medium-sized dogs with a supplement to pay

Electric charge

Is it possible to charge an electric car at the hotel or nearby?

Yes of course! Hotel has an electric car charger. There is only 1 spot so we suggest booking the daily or overnight charge at reception. There is an extra fee for recharge.


Do you have a self-serviced laundry machine on-site?

The Self service-laundry is 7 min walking from the Hotel. Laundry is called La Lavendera and it is located in San Giovanni – Open from 8 to 8 every day.

LIDO-private beach

Is your private beach next to the property or do I need to use a means of transportation to go there?

Our hotel is walkable distance less then 1 km from the Lido beach. We do not guarantee a shuttle service, but we can always try to arrange on request

do guests have free entry to the Lido?

Guests are welcomed to Lido beach that can be booked in advance or on site with a preferred rate